Cancellation and Refund Policy
Because of the uncertainty caused by the pandemic, we are operating this summer with a greatly modified cancellation and refund policy.
During Summer 2021, if you need to cancel your enrollment at any time up to the day of arrival you will receive a full refund minus the $50 processing fee. Please note that last-minute vacancies are hard to fill and present a financial hardship for the school, so we ask that you communicate with as much notice as possible if your plans are disrupted.
If you need to leave your workshop early because you have a confirmed COVID-19 infection, or if the session is ended prematurely by Penland, you will receive a pro-rated refund. Once your workshop begins, there will be no refunds or credits given for any other reason.
With the expectation that vaccination will be available to everyone in the U.S. by mid-summer, our fall workshops will operate under our traditional cancellation policy as follows: If you cancel anytime up to 45 days before the first day of a workshop, you will received a full refund minus the $50 processing fee and a $250 cancellation fee for the six-week workshop or a $100 cancellation fee for a one-week workshop. If you cancel less than 45 days before the first day of a workshop, there is no refund.
If you need to leave your workshop early because you have a confirmed COVID-19 infection, you will receive a pro-rated refund. If Penland cancels a workshop for any reason, you will be offered another workshop or a full refund. We cannot, however, be responsible for nonrefundable airline tickets.